Overview
Job Purpose
The ICE Mortgage Technology's Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization's best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.
Responsibilities
Design, build and deliver solutions for customer's critical business functions
Adhere to and promote best practices and design guidelines
Utilize ICE Mortgage Technology's solutions automation to streamline customer processes
Identify project issues and risks, then present alternatives and solutions to resolve them
Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions
Maintain relevant expertise in the mortgage industry
25% to 50% travel availability during specific project phases
Knowledge and Experience
Mortgage Banking or Financial Services Technology experience required
Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required
Encompass experience required
Encompass Administration experience preferred
Implementation of enterprise software experience preferred
Strong Microsoft Office Solutions preferred
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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