Import Coordinator Job at Elsdon Group, Erlanger, KY

  • Elsdon Group
  • Erlanger, KY

Job Description

Import Coordinator – Air & Ocean Freight

Erlanger, KY | 100% On-Site

Permanent | Full-Time

✈️ Air & Ocean Freight

A leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY.

This is a great opportunity for someone with a strong background in international freight forwarding , particularly across Air and/or Ocean Imports , who is looking to join an established operation with long-term progression opportunities.

The Role

As an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time.

Key Responsibilities

  • Coordinate Air and/or Ocean import shipments from origin through final delivery
  • Manage shipment documentation, including commercial invoices, bills of lading and arrival notices
  • Track shipments and provide customers with regular updates
  • Coordinate with carriers, overseas agents, customs brokers and trucking providers
  • Enter and maintain accurate shipment information within CargoWise
  • Monitor shipment milestones and proactively resolve delays or issues
  • Ensure import documentation and processes comply with relevant regulations
  • Communicate with customers and internal stakeholders regarding shipment status
  • Assist with billing, invoicing and shipment close-out
  • Maintain accurate records and ensure a high level of customer service

What We're Looking For

  • Previous experience within freight forwarding / logistics
  • Experience handling Air and/or Ocean Imports
  • CargoWise experience is required
  • Strong understanding of international shipping documentation and processes
  • Excellent communication and organisational skills
  • Ability to manage multiple shipments and deadlines simultaneously
  • Strong attention to detail
  • Comfortable working in a 100% office-based environment
  • A proactive, team-oriented approach

Why Consider the Opportunity?

  • Join an established global freight forwarding organisation
  • Strong opportunity for career progression
  • Work within an experienced import and operations team
  • Exposure to international Air & Ocean freight
  • Stable, long-term opportunity in the Erlanger market

Job Tags

Permanent employment, Full time, Work at office, Overseas

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