Job Description
Job Description
Job Description
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Competitive salary
- Dental insurance
- Flexible schedule
- Training & development
- Vision insurance
???? Gaming Associate (Customer Service) - Operations
Location: Onsite at Bay 101 Casino in San Jose, CA (Cardroom Environment)
Company: Thousand Palms Enterprises, Inc.
Position Type: Full-Time
???? Launch Your Career in Gaming — No Experience Required Thousand Palms is hiring reliable, professional individuals to join our team as Gaming Associates. This is a unique opportunity to enter the casino gaming industry with
paid training, strong compensation, and clear advancement pathways .
No prior gaming experience is required. We’re looking for individuals who are
- Dependable
- Detail-oriented
- Professional in fast-paced environments
???? What You’ll Do As a Gaming Associate, you will be seated at live card game tables (e.g., Blackjack, Baccarat, UTH) acting as an active participant to help ensure games run smoothly, accurately, and in compliance with regulations.
Key Responsibilities: - Collaborate with dealers to verify gameplay for accuracy, fairness, and compliance
- Maintain a professional and composed presence at all times
- Identify and report irregularities or suspicious activity
- Handle chips and assist with table operations
This is a
low physical demand role that requires focus, consistency, and strong attention to detail.
✅ Qualifications - Must be 21 years of age or older
- Authorized to work in the United States
- Strong basic math skills
- Reliability, punctuality and integrity
- Ability to remain focused in a fast-paced environment
- Open availability for the casino's 24/7 hours of operation - Shifts may include late-night and overnight hours
- Full-time schedule (must be available to work Friday, Saturday, Sunday and all holidays )
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
- Attire: Business professional
This role requires licensing through the California Gambling Control Commission and oversight by the California Department of Justice Bureau of Gambling Control. Thousand Palms will support and cover the cost of required licensing.
???? Why Join Thousand Palms - Pay Compensation : Competitive pay from day one, $23 – $25/hour (+$2 for late night shifts). Merit-based pay increases tied to performance and game mastery
- Paid training with no prior experience required
- Perks & Benefits : Medical, dental, vision, 401k and paid time off.
- Career Opportunities: This isn’t just a job—it’s a career path. We prioritize promoting from within, with leadership opportunities available. Be part of a team that values your contributions and leaders who prioritize your growth and well-being.
Thousand Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thousand Palms will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
By providing your contact information you’re providing consent for Thousand Palms to reach out via call or text regarding your application.
If you or someone you know has a gambling problem, call 1-800-GAMBLER.
Job Tags
Full time, Work at office, Local area, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift