Job Description

Job Title: Export Manager

Location & Job Type: Jamaica, Queens, New York | Full-Time, On-Site

Company Overview

Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean export trade lanes.

Position Overview

The Export Manager leads the export department and is accountable for day-to-day operations, team performance, and compliance. You will oversee air and ocean export workflows, develop your team, and serve as a key point of contact for customers, carriers, and overseas agents.

Key Responsibilities

• Manage and mentor the export team, setting priorities and holding the team to service and accuracy standards
• Oversee air and ocean export shipments from booking through delivery, including documentation, AWB and BL issuance, and cargo tracking
• Ensure compliance with AES/EEI filing requirements, HTS/Schedule B classification, and export control regulations
• Build and maintain relationships with airlines, ocean carriers, consolidators, truckers, and overseas agents
• Negotiate rates and service terms with carriers and vendors
• Partner with sales on pricing, quoting, and new business opportunities
• Monitor KPIs, shipment exceptions, and cost control, and report to senior leadership
• Resolve escalations quickly and maintain strong customer service
• Drive process improvements and make effective use of the TMS (CargoWise preferred)

Key Skills & Qualifications

• 5+ years of export experience in freight forwarding, with 2+ years in a supervisory or management role
• Strong knowledge of air and ocean export documentation, Incoterms, and export compliance
• Familiarity with JFK airport operations and the NY/NJ port complex
• Proven ability to lead, coach, and develop a team
• Strong negotiation, communication, and problem-solving skills
• CargoWise or comparable forwarding system experience preferred
• IATA certification or a customs-related credential is a plus

What’s on Offer

• Competitive base salary, with compensation aligned to experience
• Comprehensive benefits package
• Leadership role with visibility to senior management
• Stable, growing organization with clear career progression

Interested? Reach out to Altius Talent in confidence to learn more about this opportunity.

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